PRIVACY POLICY

“The Tap Factory” is a trading style and registered trademark of CARYSIL PRODUCTS LTD. This privacy notice discloses the privacy practices for CARYSIL PRODUCTS LTD,  

This privacy notice applies solely to information collected by us. It will notify you of the following:
1. What personally identifiable information is collected from you, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Data collection, use, and sharing.

We are the sole owners of the information collected from you. We only have access to/collect information that you voluntarily give us in store, via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to deliver/ship an order or contact you about an item you have requested.

We may contact you via email in the future to tell you about product changes, discontinuations, specials, new products or services, or changes to this privacy policy.

Your access to and control over your information.

You can contact us
CARYSIL PRODUCTS LTD 
Ground Floor Lower Washford Mill,
Mill Street, Congleton, Cheshire,
CW12 2AD, United Kingdom

sales@thetapfactory.com or on 03333 660 403 to:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Request the deletion of any data we have about you.
• Express any concern you have about our use of your data.
• Opt out from being contacted by us at any time.

Security

We take precautions to protect your information. We will hold your details on our secure server in Manchester for as long as we believe necessary to enable us to offer the appropriate levels of customer service. Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 03333 660 403 or sales@thetapfactory.com